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AFTER-SALES SUPPORT

Some companies that sell windows and conservatories have no interest in them after they have been sold. Thankfully, we're different. As part of our belief in offering you the highest levels of service, we will provide you with the very best in technical advice and after-sales support, ensuring you many years of enjoyment from your new look windows, doors or beautiful conservatory.

PEACE OF MIND

The Discount Window Centre is a FENSA registered company No. 26331 and approved installer for all products supplied by the company. Nearly all of our prices are Matrix Priced and therefore set, so our first price will always be our best.

Our Window, Door and Conservatory systems are fully compliant to conform tothe Government's 'Part L' legislation, and within the scope of the building regulations and manufactured using the latest technology, and quality checked by the strictest of controls.

All our systems used are 70mm/60mm and Internally Beaded for added security, reinforced as standard and hold all major accreditations necessary.

All our Fitted Frames are glazed with 28mm Energy Saving Glass Units with a Minimum ‘A’ Energy Rating as standard which is a strict requirement within the scope of the Building Regulations.

Toughened Glass maybe required for safety and performance reasons or common areas of impact risk’. N.B. Our standard brand of Low Emission Glass in Planitherm by choice.

Our Door and Window systems only use High Security Multi Point Locking Mechanisms which carry the Official Police Security Initiative Badge and fully meet the BSI requirements. All opening windows have a Night Vent action which is lockable.

All of our products sold carry a 10 year manufacturer's guarantee unless otherwise stated under the terms and conditions of sale on the customercontract. We are also able to offer every customer a 10 year insurance backed guarantee from Q.A.N.W. Services Ltd who are members of the General Insurance Standards Council.

The installation service offered has over 30 years experience and in the replacement window industry that speaks for itself. Plus our 100% Customer Satisfaction Guarantee offers complete peace of mind.